Refund Policy

The same terms shown in-app before you pay, in one place for easy reference.

Nakshatra reports are digital content that unlocks immediately after payment, so once your report or tier has been successfully unlocked, we generally don't offer a refund — you've already received what you paid for. We will refund you in full if:

Razorpay deducted payment from you but your report or tier never unlocked, because of a technical error on our end.
You were charged more than once for the same purchase.
Your account was compromised and someone else made the purchase without your permission.

To request a refund, email support@nakshatra.ind.in within 7 days of the charge, with the email address on your account and your Razorpay payment ID (shown in your payment confirmation). We aim to respond within 3 business days; approved refunds are returned to your original payment method within 5–7 business days, matching Razorpay's standard processing time. This policy doesn't limit any refund right you have under Indian consumer protection law.

This is the same policy that appears in our Terms of Service — it's duplicated here as its own page so it's easy to link to and find directly.